Incidents reported on status page for Pinkmare Cloud Limited https://status.pinkmare.cloud/ https://d1lppblt9t2x15.cloudfront.net/logos/ecf162c71c73b99ff31af986fe42d195.png https://status.pinkmare.cloud/ en https://status.pinkmare.cloud/incident/391253 Sun, 30 Jun 2024 03:00:00 +0000 https://status.pinkmare.cloud/incident/391253#cbf14abe2d59ec82b210c401046a7274e473ebaa23e8733e7f34da5b2b8bad34 Maintenance completed https://status.pinkmare.cloud/incident/391253 Sat, 29 Jun 2024 21:00:00 -0000 https://status.pinkmare.cloud/incident/391253#970cc9f20a6885d260ca17c9ed05bcfe1a0225412ea1f59cb2ff6d74c7c118e4 Dear Customers, We are committed to providing you with the best possible service and infrastructure. To enhance our offerings and address key issues, we have scheduled maintenance for our DirectAdmin #1 node. Please see the details below: Maintenance Schedule: Start Date & Time: 29 June 2024, 22:00 UK Time End Date & Time: 30 June 2024, 04:00 UK Time Maintenance Goals: SitePad Website Builder: We're excited to introduce the SitePad Website Builder to your hosting environment. This will be the first site builder available on this node, providing you with an easy-to-use tool to create beautiful websites effortlessly. Softaculous Auto Installer: Adding Softaculous will offer you access to over 400 applications with simple one-click installs, enhancing your web hosting experience. Extra Backup Server: We are implementing an additional backup server to improve data redundancy and ensure your information is securely backed up. Nginx Configuration Adjustments: Tweaking the Nginx config and rate limit rules to optimize performance and security for all hosted sites. Cleaning Scam/Phishing Sites: We will also take this opportunity to clean up any scam or phishing websites from our server, addressing security concerns caused by resellers negligence. Impact of Maintenance: During this period, you may experience intermittent access or temporary unavailability of services on the DirectAdmin #1 node. We are performing these upgrades during off-peak hours to minimize disruption and ensure a smoother transition to the enhanced services. Preparation: Please ensure that you have saved all necessary work and have appropriate backups in place before the maintenance begins. While we aim to conclude the maintenance within the scheduled window, unforeseen complexities could extend this period slightly. We appreciate your understanding and cooperation. After Maintenance: Following the updates, you will receive further communication on how to utilize the new tools and services added to your hosting environment. We appreciate your patience and understanding as we continue to enhance our service offerings. Our support team is available to answer any questions or concerns you might have regarding this scheduled maintenance. Thank you for choosing Pinkmare Cloud Limited. https://status.pinkmare.cloud/incident/381237 Tue, 11 Jun 2024 21:00:00 +0000 https://status.pinkmare.cloud/incident/381237#9946fb13b28b87c80b51687f26e30568881639909f368619a902ed448981f29a Maintenance completed https://status.pinkmare.cloud/incident/381237 Tue, 11 Jun 2024 21:00:00 +0000 https://status.pinkmare.cloud/incident/381237#9946fb13b28b87c80b51687f26e30568881639909f368619a902ed448981f29a Maintenance completed https://status.pinkmare.cloud/incident/381237 Tue, 11 Jun 2024 21:00:00 +0000 https://status.pinkmare.cloud/incident/381237#9946fb13b28b87c80b51687f26e30568881639909f368619a902ed448981f29a Maintenance completed https://status.pinkmare.cloud/incident/381237 Tue, 11 Jun 2024 21:00:00 +0000 https://status.pinkmare.cloud/incident/381237#9946fb13b28b87c80b51687f26e30568881639909f368619a902ed448981f29a Maintenance completed https://status.pinkmare.cloud/incident/381237 Tue, 11 Jun 2024 21:00:00 +0000 https://status.pinkmare.cloud/incident/381237#9946fb13b28b87c80b51687f26e30568881639909f368619a902ed448981f29a Maintenance completed https://status.pinkmare.cloud/incident/381237 Fri, 07 Jun 2024 21:00:00 -0000 https://status.pinkmare.cloud/incident/381237#94ed34fc44dc4a6e66032b2acfaa0c97ab4c0c661943d0bcd50d2ff9f00e91bd Dear Customers, We want to inform you that starting today at approximately 22:00 UK time, and continuing until the day after tomorrow at the same time, our cPanel #2 node may experience periods of instability or potential downtimes. This is due to several crucial updates and enhancements we are implementing to improve our service quality: - Networking Improvements: Enhancements to the traffic flow between internal nodes to boost performance and reliability. - Additional Disk Space: Installation of extra storage capacity to support your growing needs. - New Backup Server: Addition of an additional server to enhance our data backup capabilities. - RDNS Issue Resolution: Addressing and resolving issues with Reverse DNS configurations. - DNS Server Migration: Relocating additional DNS servers to optimize our network infrastructure. Minimizing Disruption To minimize inconvenience, we have scheduled the most disruptive changes to occur during nighttime hours. Our aim is to limit the impact on your daily operations and ensure that any service interruptions are as brief as possible. We appreciate your understanding and patience as we work to enhance the reliability and performance of our services. If you have any concerns or need further information, please do not hesitate to contact our support team. Thank as you for your continued trust in Pinkmare Cloud Limited. We are committed to continuously improving our infrastructure to better serve your needs. https://status.pinkmare.cloud/incident/380028 Fri, 07 Jun 2024 21:00:00 +0000 https://status.pinkmare.cloud/incident/380028#22239aa0076eade6e94b9a98c4a87db562a7258938e491859a7ee125c24cf22d Maintenance completed https://status.pinkmare.cloud/incident/381237 Fri, 07 Jun 2024 21:00:00 -0000 https://status.pinkmare.cloud/incident/381237#94ed34fc44dc4a6e66032b2acfaa0c97ab4c0c661943d0bcd50d2ff9f00e91bd Dear Customers, We want to inform you that starting today at approximately 22:00 UK time, and continuing until the day after tomorrow at the same time, our cPanel #2 node may experience periods of instability or potential downtimes. This is due to several crucial updates and enhancements we are implementing to improve our service quality: - Networking Improvements: Enhancements to the traffic flow between internal nodes to boost performance and reliability. - Additional Disk Space: Installation of extra storage capacity to support your growing needs. - New Backup Server: Addition of an additional server to enhance our data backup capabilities. - RDNS Issue Resolution: Addressing and resolving issues with Reverse DNS configurations. - DNS Server Migration: Relocating additional DNS servers to optimize our network infrastructure. Minimizing Disruption To minimize inconvenience, we have scheduled the most disruptive changes to occur during nighttime hours. Our aim is to limit the impact on your daily operations and ensure that any service interruptions are as brief as possible. We appreciate your understanding and patience as we work to enhance the reliability and performance of our services. If you have any concerns or need further information, please do not hesitate to contact our support team. Thank as you for your continued trust in Pinkmare Cloud Limited. We are committed to continuously improving our infrastructure to better serve your needs. https://status.pinkmare.cloud/incident/380028 Fri, 07 Jun 2024 21:00:00 +0000 https://status.pinkmare.cloud/incident/380028#22239aa0076eade6e94b9a98c4a87db562a7258938e491859a7ee125c24cf22d Maintenance completed https://status.pinkmare.cloud/incident/381237 Fri, 07 Jun 2024 21:00:00 -0000 https://status.pinkmare.cloud/incident/381237#94ed34fc44dc4a6e66032b2acfaa0c97ab4c0c661943d0bcd50d2ff9f00e91bd Dear Customers, We want to inform you that starting today at approximately 22:00 UK time, and continuing until the day after tomorrow at the same time, our cPanel #2 node may experience periods of instability or potential downtimes. This is due to several crucial updates and enhancements we are implementing to improve our service quality: - Networking Improvements: Enhancements to the traffic flow between internal nodes to boost performance and reliability. - Additional Disk Space: Installation of extra storage capacity to support your growing needs. - New Backup Server: Addition of an additional server to enhance our data backup capabilities. - RDNS Issue Resolution: Addressing and resolving issues with Reverse DNS configurations. - DNS Server Migration: Relocating additional DNS servers to optimize our network infrastructure. Minimizing Disruption To minimize inconvenience, we have scheduled the most disruptive changes to occur during nighttime hours. Our aim is to limit the impact on your daily operations and ensure that any service interruptions are as brief as possible. We appreciate your understanding and patience as we work to enhance the reliability and performance of our services. If you have any concerns or need further information, please do not hesitate to contact our support team. Thank as you for your continued trust in Pinkmare Cloud Limited. We are committed to continuously improving our infrastructure to better serve your needs. https://status.pinkmare.cloud/incident/380028 Fri, 07 Jun 2024 21:00:00 +0000 https://status.pinkmare.cloud/incident/380028#22239aa0076eade6e94b9a98c4a87db562a7258938e491859a7ee125c24cf22d Maintenance completed https://status.pinkmare.cloud/incident/381237 Fri, 07 Jun 2024 21:00:00 -0000 https://status.pinkmare.cloud/incident/381237#94ed34fc44dc4a6e66032b2acfaa0c97ab4c0c661943d0bcd50d2ff9f00e91bd Dear Customers, We want to inform you that starting today at approximately 22:00 UK time, and continuing until the day after tomorrow at the same time, our cPanel #2 node may experience periods of instability or potential downtimes. This is due to several crucial updates and enhancements we are implementing to improve our service quality: - Networking Improvements: Enhancements to the traffic flow between internal nodes to boost performance and reliability. - Additional Disk Space: Installation of extra storage capacity to support your growing needs. - New Backup Server: Addition of an additional server to enhance our data backup capabilities. - RDNS Issue Resolution: Addressing and resolving issues with Reverse DNS configurations. - DNS Server Migration: Relocating additional DNS servers to optimize our network infrastructure. Minimizing Disruption To minimize inconvenience, we have scheduled the most disruptive changes to occur during nighttime hours. Our aim is to limit the impact on your daily operations and ensure that any service interruptions are as brief as possible. We appreciate your understanding and patience as we work to enhance the reliability and performance of our services. If you have any concerns or need further information, please do not hesitate to contact our support team. Thank as you for your continued trust in Pinkmare Cloud Limited. We are committed to continuously improving our infrastructure to better serve your needs. https://status.pinkmare.cloud/incident/380028 Fri, 07 Jun 2024 21:00:00 +0000 https://status.pinkmare.cloud/incident/380028#22239aa0076eade6e94b9a98c4a87db562a7258938e491859a7ee125c24cf22d Maintenance completed https://status.pinkmare.cloud/incident/381237 Fri, 07 Jun 2024 21:00:00 -0000 https://status.pinkmare.cloud/incident/381237#94ed34fc44dc4a6e66032b2acfaa0c97ab4c0c661943d0bcd50d2ff9f00e91bd Dear Customers, We want to inform you that starting today at approximately 22:00 UK time, and continuing until the day after tomorrow at the same time, our cPanel #2 node may experience periods of instability or potential downtimes. This is due to several crucial updates and enhancements we are implementing to improve our service quality: - Networking Improvements: Enhancements to the traffic flow between internal nodes to boost performance and reliability. - Additional Disk Space: Installation of extra storage capacity to support your growing needs. - New Backup Server: Addition of an additional server to enhance our data backup capabilities. - RDNS Issue Resolution: Addressing and resolving issues with Reverse DNS configurations. - DNS Server Migration: Relocating additional DNS servers to optimize our network infrastructure. Minimizing Disruption To minimize inconvenience, we have scheduled the most disruptive changes to occur during nighttime hours. Our aim is to limit the impact on your daily operations and ensure that any service interruptions are as brief as possible. We appreciate your understanding and patience as we work to enhance the reliability and performance of our services. If you have any concerns or need further information, please do not hesitate to contact our support team. Thank as you for your continued trust in Pinkmare Cloud Limited. We are committed to continuously improving our infrastructure to better serve your needs. https://status.pinkmare.cloud/incident/380028 Fri, 07 Jun 2024 21:00:00 +0000 https://status.pinkmare.cloud/incident/380028#22239aa0076eade6e94b9a98c4a87db562a7258938e491859a7ee125c24cf22d Maintenance completed https://status.pinkmare.cloud/incident/380028 Wed, 05 Jun 2024 21:00:00 -0000 https://status.pinkmare.cloud/incident/380028#af6c92de17dd7859969edfe7193f37269066e5de466ca85800df5d494e620b16 Dear Customers, We want to inform you that starting today at approximately 22:00 UK time, and continuing until the day after tomorrow at the same time, our cPanel #2 node may experience periods of instability or potential downtimes. This is due to several crucial updates and enhancements we are implementing to improve our service quality: - Networking Improvements: Enhancements to the traffic flow between internal nodes to boost performance and reliability. - Additional Disk Space: Installation of extra storage capacity to support your growing needs. - New Backup Server: Addition of an additional server to enhance our data backup capabilities. - RDNS Issue Resolution: Addressing and resolving issues with Reverse DNS configurations. - DNS Server Migration: Relocating additional DNS servers to optimize our network infrastructure. Minimizing Disruption To minimize inconvenience, we have scheduled the most disruptive changes to occur during nighttime hours. Our aim is to limit the impact on your daily operations and ensure that any service interruptions are as brief as possible. We appreciate your understanding and patience as we work to enhance the reliability and performance of our services. If you have any concerns or need further information, please do not hesitate to contact our support team. Thank as you for your continued trust in Pinkmare Cloud Limited. We are committed to continuously improving our infrastructure to better serve your needs. https://status.pinkmare.cloud/incident/380028 Wed, 05 Jun 2024 21:00:00 -0000 https://status.pinkmare.cloud/incident/380028#af6c92de17dd7859969edfe7193f37269066e5de466ca85800df5d494e620b16 Dear Customers, We want to inform you that starting today at approximately 22:00 UK time, and continuing until the day after tomorrow at the same time, our cPanel #2 node may experience periods of instability or potential downtimes. This is due to several crucial updates and enhancements we are implementing to improve our service quality: - Networking Improvements: Enhancements to the traffic flow between internal nodes to boost performance and reliability. - Additional Disk Space: Installation of extra storage capacity to support your growing needs. - New Backup Server: Addition of an additional server to enhance our data backup capabilities. - RDNS Issue Resolution: Addressing and resolving issues with Reverse DNS configurations. - DNS Server Migration: Relocating additional DNS servers to optimize our network infrastructure. Minimizing Disruption To minimize inconvenience, we have scheduled the most disruptive changes to occur during nighttime hours. Our aim is to limit the impact on your daily operations and ensure that any service interruptions are as brief as possible. We appreciate your understanding and patience as we work to enhance the reliability and performance of our services. If you have any concerns or need further information, please do not hesitate to contact our support team. Thank as you for your continued trust in Pinkmare Cloud Limited. We are committed to continuously improving our infrastructure to better serve your needs. https://status.pinkmare.cloud/incident/380028 Wed, 05 Jun 2024 21:00:00 -0000 https://status.pinkmare.cloud/incident/380028#af6c92de17dd7859969edfe7193f37269066e5de466ca85800df5d494e620b16 Dear Customers, We want to inform you that starting today at approximately 22:00 UK time, and continuing until the day after tomorrow at the same time, our cPanel #2 node may experience periods of instability or potential downtimes. This is due to several crucial updates and enhancements we are implementing to improve our service quality: - Networking Improvements: Enhancements to the traffic flow between internal nodes to boost performance and reliability. - Additional Disk Space: Installation of extra storage capacity to support your growing needs. - New Backup Server: Addition of an additional server to enhance our data backup capabilities. - RDNS Issue Resolution: Addressing and resolving issues with Reverse DNS configurations. - DNS Server Migration: Relocating additional DNS servers to optimize our network infrastructure. Minimizing Disruption To minimize inconvenience, we have scheduled the most disruptive changes to occur during nighttime hours. Our aim is to limit the impact on your daily operations and ensure that any service interruptions are as brief as possible. We appreciate your understanding and patience as we work to enhance the reliability and performance of our services. If you have any concerns or need further information, please do not hesitate to contact our support team. Thank as you for your continued trust in Pinkmare Cloud Limited. We are committed to continuously improving our infrastructure to better serve your needs. https://status.pinkmare.cloud/incident/380028 Wed, 05 Jun 2024 21:00:00 -0000 https://status.pinkmare.cloud/incident/380028#af6c92de17dd7859969edfe7193f37269066e5de466ca85800df5d494e620b16 Dear Customers, We want to inform you that starting today at approximately 22:00 UK time, and continuing until the day after tomorrow at the same time, our cPanel #2 node may experience periods of instability or potential downtimes. This is due to several crucial updates and enhancements we are implementing to improve our service quality: - Networking Improvements: Enhancements to the traffic flow between internal nodes to boost performance and reliability. - Additional Disk Space: Installation of extra storage capacity to support your growing needs. - New Backup Server: Addition of an additional server to enhance our data backup capabilities. - RDNS Issue Resolution: Addressing and resolving issues with Reverse DNS configurations. - DNS Server Migration: Relocating additional DNS servers to optimize our network infrastructure. Minimizing Disruption To minimize inconvenience, we have scheduled the most disruptive changes to occur during nighttime hours. Our aim is to limit the impact on your daily operations and ensure that any service interruptions are as brief as possible. We appreciate your understanding and patience as we work to enhance the reliability and performance of our services. If you have any concerns or need further information, please do not hesitate to contact our support team. Thank as you for your continued trust in Pinkmare Cloud Limited. We are committed to continuously improving our infrastructure to better serve your needs. https://status.pinkmare.cloud/incident/380028 Wed, 05 Jun 2024 21:00:00 -0000 https://status.pinkmare.cloud/incident/380028#af6c92de17dd7859969edfe7193f37269066e5de466ca85800df5d494e620b16 Dear Customers, We want to inform you that starting today at approximately 22:00 UK time, and continuing until the day after tomorrow at the same time, our cPanel #2 node may experience periods of instability or potential downtimes. This is due to several crucial updates and enhancements we are implementing to improve our service quality: - Networking Improvements: Enhancements to the traffic flow between internal nodes to boost performance and reliability. - Additional Disk Space: Installation of extra storage capacity to support your growing needs. - New Backup Server: Addition of an additional server to enhance our data backup capabilities. - RDNS Issue Resolution: Addressing and resolving issues with Reverse DNS configurations. - DNS Server Migration: Relocating additional DNS servers to optimize our network infrastructure. Minimizing Disruption To minimize inconvenience, we have scheduled the most disruptive changes to occur during nighttime hours. Our aim is to limit the impact on your daily operations and ensure that any service interruptions are as brief as possible. We appreciate your understanding and patience as we work to enhance the reliability and performance of our services. If you have any concerns or need further information, please do not hesitate to contact our support team. Thank as you for your continued trust in Pinkmare Cloud Limited. We are committed to continuously improving our infrastructure to better serve your needs. https://status.pinkmare.cloud/incident/361953 Mon, 29 Apr 2024 05:00:00 +0000 https://status.pinkmare.cloud/incident/361953#05f000ec49a23ed66b26a60ac42a0a4d99f64f887ac4ed97e9c5a5c019d7b2aa Maintenance completed https://status.pinkmare.cloud/incident/361953 Mon, 29 Apr 2024 05:00:00 +0000 https://status.pinkmare.cloud/incident/361953#05f000ec49a23ed66b26a60ac42a0a4d99f64f887ac4ed97e9c5a5c019d7b2aa Maintenance completed https://status.pinkmare.cloud/incident/361953 Sun, 28 Apr 2024 19:00:00 -0000 https://status.pinkmare.cloud/incident/361953#202b50af5e6d3b6d399aeab6be6716d8c82b11e236ec96cd5f050ee327c37d65 Maintenance Goal: We are excited to announce that we will be launching our new website and blog, as well as unveiling our updated store. To ensure a smooth transition and provide you with the best experience, we will be conducting scheduled maintenance. Affected Services: - Landing Page: Access to our landing page will be temporarily unavailable. - Client Portal: The client portal will also be offline during this period. We apologize for any inconvenience this may cause and appreciate your patience and understanding. Our goal is to enhance your experience and bring you new and exciting features. Stay tuned for the launch of our refreshed platforms! Thank you for your cooperation and support! https://status.pinkmare.cloud/incident/361953 Sun, 28 Apr 2024 19:00:00 -0000 https://status.pinkmare.cloud/incident/361953#202b50af5e6d3b6d399aeab6be6716d8c82b11e236ec96cd5f050ee327c37d65 Maintenance Goal: We are excited to announce that we will be launching our new website and blog, as well as unveiling our updated store. To ensure a smooth transition and provide you with the best experience, we will be conducting scheduled maintenance. Affected Services: - Landing Page: Access to our landing page will be temporarily unavailable. - Client Portal: The client portal will also be offline during this period. We apologize for any inconvenience this may cause and appreciate your patience and understanding. Our goal is to enhance your experience and bring you new and exciting features. Stay tuned for the launch of our refreshed platforms! Thank you for your cooperation and support!